DELIVERY TIME

What is the delivery time?

It depends on the items and the delivery area.
We have items ready for delivery and customized items that take an additional 2 days to prepare the order.

Time Window

Ready Articles

These are PT Packs , Theme Packs , Balloons , Disposables , Accessories , Balloon Accessories and Candles .
Delivered within 24/48 hours on business days to mainland Portugal. (CTT Express)
Delivered within 24 hours on business days to mainland Portugal. (MRW 13)
Delivered in 6 to 15 business days depending on the Islands. (CTT Sea Shipping) (See list below)
Delivered in 2 to 4 business days depending on the Islands. (CTT Air Shipping) ( See list below)

Delivered in 1/2 business days in Europe (Premium Europe) (See countries below)
Delivered in 3/4 business days in Europe (Express Europe) (See countries below)
Delivered in 4/5 business days in Europe (Low Cost Europe) (See countries below)

Custom Items

Customized items are included in: Party Themes , Customized and Souvenirs
Delivered in 3/4 business days in mainland Portugal. (CTT Express)
Delivered in 2/3 business days in mainland Portugal. (MRW 13)
Delivered within 24 hours on business days in mainland Portugal. (URGENCY RATE)
Delivered in 6 to 15 business days depending on the Islands. (CTT Sea Shipping) (See list below)
Delivered in 4 to 6 business days depending on the Islands. (CTT Air Shipping) (See list below)

Delivered in 2/3 business days in Europe (Premium Europe) (See countries below)
Delivered in 4/5 business days in Europe (Express Europe) (See countries below)
Delivered in 6/7 business days in Europe (Low Cost Europe) (See countries below)

How much is the shipping cost?

It's 3.90€ in mainland Portugal. (CTT Expresso)
It's 6.90€ in mainland Portugal. (MRW 13)
It's 11.90€ for customized items delivered within 24 hours in mainland Portugal (URGENCY FEE)

It's 5.90€ for the Islands. (CTT Sea Shipping)
It's 8.90€ (up to 1 kilo), 8.90€ (between 1 and 5 kilos) for the Islands. (CTT Air Shipping)

They range from 10.90€ (up to 1 kilo) to 16.90€ (between 1 to 5 kilos) (Low Cost Europe)
They range from 14.90€ (up to 1 kilo) to 28.90€ (between 1 to 5 kilos) (Expresso Europe)
They range from 18.90€ (up to 1 kilo) to 34.90€ (between 1 to 5 kilos) (Premium Europe)

Is there a free shipping?

Yes, we offer shipping costs for purchases greater than or equal to 39€ exclusively for mainland Portugal and for the CTT Express service.

"Emergency Rate" service

For 24-hour delivery of customized items exclusively for mainland Portugal, we offer an emergency service, check it out at the end of the cart. It only applies to customized items that you want to receive within 24 hours. (Payments after 3pm counts on the next business day).
Any questions or additional information contact us: (+351) 932 770 849.
This service includes:
- Advance in the order process;
- Transport with delivery until 1 pm the following day;
- Insurance of 100% of the order value, protection against delivery failure

Do you accept returns?

Comments

We take special care when scheduling orders. We can find several solutions so that your party arrives on time.
Talk to us if you have any urgency or questions about the delivery of your order (+351) 932 770 849 | suporte@festaemcasa.pt

Countries in Europe where we ship to:

Germany
Andorra
Austria
Belgium
France
Netherlands
Ireland
Italy
Luxembourg
Monaco
For Switzerland and the United Kingdom, delivery times may increase by 2/3 days and customs fees will have to be borne by the customer, in these cases, please contact us.

Delivery times "after shipping" to the Islands, BY SEA:

Delivery times"after shipping" to the Islands, BY AIR:

TEMAS DE FESTA