RALC

In compliance with Article 18 of Law 144/2105, consumers are informed that for alternative dispute resolution, they should contact our company via email at info@festaemcasa.pt, the competent Consumer Dispute Resolution entity (ADR) in their area, or use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/...

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Competent Consumer Disputes Alternative Resolution Entities

As this is an online sales site, the Consumer Conflict Arbitration Center corresponding to the consumer's domicile is competent. In the event of a consumer dispute, the consumer can use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/... or the following alternative consumer dispute resolution entities:

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Vale do Ave Consumer Dispute Arbitration Center/Arbitration Court

Tel.: (+351) 253 422 410;

E-mail: triave@gmail.com